adilqqPrivacy Policy

We at adilqq collect and process personal data when you create an account, deposit funds, and use our platform—and we protect that data with industry-standard encryption, secure servers, and transparent policies so you know exactly what we do with your information.

This page describes what we collect, why we collect it, how long we keep it, and what rights you have over your data. We also explain how we use third-party processors, where your data may be stored, and how to contact us if you have concerns. We want you to feel confident that your privacy is taken seriously on adilqq.

Our commitment is straightforward: we collect only the minimum data needed to operate our platform safely and comply with Indonesian law. We do not sell your data. We do not share it with marketers. We use it only to process your account, verify your identity, handle payments, and investigate fraud.

What data we collect on adilqq

We collect several types of personal data when you use adilqq. Your account data includes your email, phone number, full name, and identity document number (required for verification before your first withdrawal). Payment data includes your bank details or e-wallet information when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. Transaction data includes records of your deposits, withdrawals, and gaming activity. Device data includes your IP address, device type, browser version, and approximate location based on your IP.

We also collect behavioral data—which games you play, how long you're online, which markets you view. This helps us understand how players use adilqq and improve the platform. We do not sell this data to advertisers. We use it only internally to refine our sportsbook coverage, optimize our live-dealer tables, and detect unusual account activity that might indicate fraud or security issues.

Account data

Email, phone, name, ID number. Collected at signup; required for verification before withdrawal.

Payment data

Bank details or e-wallet credentials. Encrypted and processed only by our payment processors.

Transaction data

Records of deposits, withdrawals, stakes, outcomes. Kept for compliance and dispute resolution.

Device & IP data

Browser, device type, IP address, approximate location. Used for security and fraud detection.

How we use your data

We use your data for five main purposes. First, account management: we need your email and phone to let you log in, reset your password, and communicate important updates about your account. Second, payment processing: we share your payment details with our processors (payment gateway providers) only as needed to complete deposits and withdrawals. Third, identity verification: we check your ID number against public records to comply with anti-money-laundering regulations and confirm you are who you claim to be.

Fourth, fraud detection: we analyze your IP, device, transaction patterns, and login history to spot suspicious activity—if we detect unusual behavior, we may ask you to re-verify or freeze your account temporarily. Fifth, legal compliance: we keep records of your transactions and account activity to respond to government requests and investigate potential violations of our terms. We do not use your data for marketing, profiling for targeted ads, or any purpose beyond these five categories.

Third-party processors and data sharing

We do share your data with carefully selected third parties, but only to the extent necessary to operate adilqq. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers) receive your payment details. Our identity verification partner receives your ID number to check it against public databases. Our hosting provider stores our servers and databases—they may be located outside Indonesia, which means your data may be subject to laws in other jurisdictions.

All third-party processors sign data-processing agreements with us, committing to protect your data to the same standard we do. We audit our processors regularly. We do not permit them to use your data for their own marketing or sales. If we discover a processor is mishandling data, we terminate the relationship immediately and notify you.

Where we store your data and how long we keep it

We store data on secure servers operated by our hosting provider. These servers may be located in Indonesia or other Southeast Asian regions. By using adilqq, you acknowledge that your data may be processed and stored outside your country of residence and may be subject to the laws of those jurisdictions.

We retain account data and transaction records for as long as your account is active, plus seven years after account closure—this is required by Indonesian financial regulations. We retain device and behavioral data for two years. If you request deletion of your account, we delete personal data within 30 days, except where we are required by law to retain it (e.g. transaction records for compliance).

Your rights regarding your data

You have the right to access all personal data we hold about you. Log into your adilqq account and navigate to Account → Data Export to download a copy of your information. You have the right to correct inaccurate data—update your email, phone, or other details in Account Settings. You have the right to request deletion, though we may retain some data if required by law.

• Access: Request a copy of all data we hold about you via your account dashboard or by contacting support.
• Correction: Update your account details directly in Account Settings; contact support if you need help.
• Deletion: Request account deletion and data removal via support, subject to legal retention obligations.
• Objection: Object to our processing of your data for specific purposes by contacting support.
• Restriction: Request we limit processing of your data while you investigate a concern.

Cookies and tracking on adilqq

Our platform uses cookies to remember your login status, preferences, and gaming history so you don't have to re-enter information every visit. These are essential cookies—without them, adilqq wouldn't function. We also use analytics cookies to track page views, game popularity, and user flow so we can improve the platform. These analytics cookies do not identify you personally; they show us aggregate patterns.

You can control cookies in your browser settings. Disabling cookies may affect your experience on adilqq—for example, you may have to log in more frequently. We do not use third-party tracking pixels or allow external companies to track your behavior on adilqq.

How we secure your data

We use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. Your password is hashed and stored—we do not store plaintext passwords. Payment data is encrypted before storage. Our servers are protected by firewalls and intrusion-detection systems. We conduct regular security audits and penetration testing. Access to your data is restricted to adilqq staff who need it for their role; all staff sign confidentiality agreements.

If we discover a security breach, we notify affected users within 24 hours and take immediate steps to contain the breach. We maintain cyber-insurance and have incident-response procedures in place.

Contact us about privacy

If you have questions about this privacy policy, concerns about how we handle your data, or wish to exercise any of your rights, contact our support team. You can reach us via the support section in your adilqq account, or send an email with your request and we will respond within 14 days.

We also encourage you to review our Terms and Conditions and Legal Notice for additional information about how we operate adilqq and your responsibilities as a user.

Jurisdiction and policy updates

This privacy policy applies to all users of adilqq regardless of where they are located. However, our services are available only where local law permits. We encourage you to verify that your access and use of adilqq comply with your jurisdiction's regulations regarding data privacy, financial services, and online gaming.

We may update this policy from time to time as regulations change or we improve our practices. If we make material changes, we will notify you via email or a prominent notice on the adilqq platform. Your continued use of adilqq after changes take effect constitutes acceptance of the updated policy. The date of the last update appears at the bottom of this page.

Our commitment to your privacy remains constant: we collect only what we need, we protect it rigorously, and we are transparent about how we use it. Thank you for trusting adilqq with your data.